Termini e condizioni di vendita

These Terms of Sale apply to all purchases made through Axiro. By placing an order on our website, you agree to the conditions outlined below.

1. General

Axiro operates as an online store offering smart home products and practical tech essentials. These Terms of Sale govern the purchase of products from our website and are intended to help ensure a clear and transparent buying experience.

2. Product Information

We make every effort to display product descriptions, specifications, images, and pricing as accurately as possible. However, minor differences may occur due to lighting, screen settings, production variations, or supplier updates.

Product information is provided for reference and may be updated without prior notice.

3. Orders

When you place an order, you are making an offer to purchase the selected item(s) at the listed price. We reserve the right to accept, refuse, or cancel any order in cases such as:

  • Product availability issues.

  • Errors in pricing or product details.

  • Suspicion of fraud or unauthorized activity.

  • Incorrect billing or shipping information.

  • Violation of our store policies or these Terms of Sale.

If an order is canceled after payment has been made, a refund will be issued according to our refund process.

4. Pricing and Payment

All prices shown on the website are subject to change at any time without notice. The final amount charged at checkout will include the applicable product price, shipping fees, taxes, and other charges where relevant.

We accept payment through secure third-party payment providers. By completing a purchase, you authorize us and our payment partners to charge the selected payment method for the total order amount.

5. Order Confirmation

After placing an order, you will receive an order confirmation email. This confirmation does not mean the order has been shipped yet. It only confirms that we have received your order request.

Once your order has been processed and dispatched, you will receive a separate shipping confirmation with tracking information.

6. Shipping

We currently ship only to Europe.

Orders are typically processed within 1 to 2 business days. Estimated transit time is 3 to 7 business days after processing. Delivery times are estimates and may vary depending on customs, carrier delays, holidays, or other circumstances beyond our control.

For more details, please refer to our Shipping Policy.

7. Returns and Refunds

We accept returns within 30 days of delivery, subject to the conditions described in our Return & Refund Policy. Returned items must be unused, in original condition, and include all necessary packaging and accessories.

Refunds will be issued to the original payment method once the return has been received and inspected, and if the return is approved.

8. Customer Responsibility

You are responsible for providing accurate and complete information when placing an order, including your shipping address, contact details, and payment information.

Axiro is not responsible for delays, failed deliveries, or other issues caused by incorrect information entered by the customer.

9. Limitation of Responsibility

To the fullest extent permitted by law, Axiro is not liable for indirect, incidental, or consequential losses arising from the use of our website, the purchase of our products, or delays outside our control.

Nothing in these Terms of Sale affects your mandatory consumer rights under applicable law.

10. Changes to These Terms

We may update these Terms of Sale from time to time to reflect changes in our business, products, or legal requirements. The updated version will apply to future orders once posted on this page.

11. Contact Us

If you have any questions about these Terms of Sale, please contact us:

Store Address:
65 Rue Abbe Bonaud
84300, France