Informativa sulla privacy

Axiro values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact us.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit Axiro or place an order, we may collect the following information:

  • Your name.

  • Your email address.

  • Your billing and shipping address.

  • Your phone number, if provided.

  • Your payment details, processed securely through our payment providers.

  • Your order history and purchase details.

  • Information about how you browse and interact with our website.

We may also collect technical information automatically, such as your device type, browser, IP address, and cookies or similar tracking data.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Send order confirmations, shipping updates, and tracking details.

  • Respond to your questions and support requests.

  • Improve our website, products, and customer experience.

  • Prevent fraud, abuse, or unauthorized activity.

  • Comply with legal and regulatory obligations.

We only use your information for legitimate business purposes related to operating Axiro and providing you with a better shopping experience.

3. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with trusted third parties that help us operate our business, such as:

  • Payment processors.

  • Shipping and delivery partners.

  • Website and hosting service providers.

  • Email and customer support tools.

  • Analytics and marketing service providers, where applicable.

These third parties are only given access to the information needed to perform their services and are expected to protect your data.

4. Cookies and Tracking

Our website may use cookies and similar technologies to:

  • Keep the website functioning properly.

  • Remember your preferences.

  • Analyze website traffic and performance.

  • Improve browsing and shopping experiences.

  • Support marketing and advertising activities, where permitted.

You can control or disable cookies through your browser settings, but some features of the website may not work correctly if cookies are turned off.

5. Data Retention

We keep your personal information only for as long as necessary to:

  • Fulfill your orders.

  • Provide customer support.

  • Meet legal, tax, accounting, and regulatory requirements.

  • Resolve disputes and enforce our policies.

When your information is no longer needed, we will take reasonable steps to delete or anonymize it.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no online system is completely secure. While we work to protect your data, we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

  • Access the data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your data, where allowed by law.

  • Object to or restrict certain uses of your data.

  • Withdraw consent where processing is based on consent.

  • Request a copy of your data in a portable format, where applicable.

If you would like to exercise any of these rights, please contact us using the details below.

8. Third-Party Services

Our website may contain links to third-party websites or use services operated by third parties. These services have their own privacy practices and policies.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

9. International Data Transfers

Because Axiro operates online and may use service providers in different locations, your information may be transferred or processed outside your country of residence.

Where required, we take appropriate steps to help protect your personal information during such transfers.

10. Children’s Privacy

Axiro is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate action.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or services.

Any updates will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Store Address:
65 Rue Abbe Bonaud
84300, France